CHAPES

Free Cancellation up to 60 days before the departure date (Booking amount is non-refundable)

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If you're canceling the trip and opting for a refund

within 59 days to 45 days of the Departure Date then only 10% of the total trip cost

(calculated after subtracting the booking amount)

along with the booking amount (non-refundable) will be charged as a cancellation fee and the remaining sum would be refunded.

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If you're canceling the trip and opting for a refund within  44 Days to 30 Days of the Departure Date then only 25% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non-refundable) will be charged as a cancellation fee and remaining sum would be refunded.

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If you're canceling the trip and opting for a refund within 29 Days to 15 Days of the Departure Date then only 50% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non-refundable) will be charged as a cancellation fee and remaining sum would be refunded.

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If you're canceling the trip and opting for a refund within15 Days to 8 Days of the Departure Date then only 75% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non-refundable) will be charged as a cancellation fee and remaining sum would be refunded.

If you're canceling the trip and opting for a refund within 7 Days from the Departure Date then 100% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non-refundable) will be charged as a cancellation fee and remaining sum would be refunded.

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You are not eligible for a refund if you fail to show up on the day of departure under the given timeline that has been provided to you beforehand. 

 

No cancellations will be taken over phone calls or WhatsApp messages. Please reply to the email of the payment receipt that you have received at the time of booking regarding the cancellation.

 

There would be no refund provided in case some problems occur due to government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances. On the occasion of any such happenings, we have a backup plan ready most of the time and we'll be moving on that. There are moments when we would have to cancel some activities mentioned in the itinerary but it's only due to the reason that we would be bound by a circumstance that is not in our control.

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 If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.) then the participants would be provided with a travel voucher for the same amount that can be used within 365 days of the issuance date for any package worth the same amount.

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Cancellations policy differs for popular destinations and also during peak season, kindly confirm with your operator once.

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